1. CONSULTATION OF USERS:
- Providing answers to user questions regarding Bitrix24 functionality.
- Assistance in solving problems and eliminating errors.
PRO X
Let me introduce you to an exclusive offer for technical support of your Bitrix24 CRM system. Our highly qualified specialist will provide your company with individual support for up to 10 hours a week, guaranteeing an unprecedented level of care for your business.
If necessary, the scope of support can be increased to meet any of your additional requests, including the performance of specialized tasks that go beyond the standard service.
We appreciate your trust and strive to provide you with impeccable service and maximum efficiency with Bitrix24. If you have any additional questions or suggestions, please contact us - we are always ready to offer you the best solutions.
SERVICES
2. INSTALLATION AND CONFIGURATION:
- Install and update Bitrix24 on your company's server.
- Setting up system settings according to your needs.
3. MONITORING AND MAINTENANCE:
- Tracking the performance of the system and its components.
- Solving performance problems.
4. DEVELOPMENT AND CONFIGURATION OF WORKFLOWS:
- Creation and configuration of working groups, tasks and projects.
- Process automation.
5. INTEGRATION SUPPORT:
- Integration of Bitrix24 with other systems and services.
6. USER TRAINING:
- Conducting training sessions and webinars.
7. SECURITY MONITORING:
- Ensuring data security and access to the system.
8. DOCUMENTATION AND REPORTING:
- Preparation of documentation and reports on completed tasks.
9. SOLUTION OF TECHNICAL INCIDENTS:
- Tracking and solving technical problems and incidents.
10. CUSTOMER SUPPORT:
- Interacting with customers to meet their needs in Bitrix24.
Access policy and terms of cooperation
By providing our program, we provide customers with reliable tools for successful business. At the same time, in order to maintain order and comply with contractual obligations, we reserve the right to restrict administrative access to the system in case of violation of the terms of termination of the contract, if the client has not notified the company at least 30 calendar days in advance.
The client also undertakes to pay for the tariff plan exclusively through our company, as provided for in the contract. After the termination of the agreement, the company is not responsible for possible interruptions in the work of the program and integrated solutions.
Our primary task is to ensure the stable and effective operation of the program, ensuring transparent and reliable terms of cooperation.
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